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Logistics Coordinator

Job Overview:

KLLM Logistics Services
Logistics Coordinator

We are currently seeking an enthusiastic and motivated individual for a Logistics Coordinator – Carrier Sales position in our Bentonville, AR. Logistics (brokerage) office. If you are interested in a rewarding position with a growing division of one of the largest temperature-controlled transportation companies in the nation, come and join our team at KLLM Logistics Services, a division of KLLM Transport Services, LLC.! This position combines carrier sales and development, operations management, and account management in order to best serve our clients.

As a Logistics Coordinator, you will serve as the primary contact for carriers and will work to manage a book of business for ultimate carrier and client satisfaction. You will provide carriers and clients with the highest level of service and support in order to retain their business and grow their accounts while maintaining a carrier-friendly environment for consistent capacity needs.

Job Responsibilities:

Account Management/Customer Service

  • Maintain regular contact with our customer service team to determine our shippers’ needs
  • Consistently communicate with our customers and our customer service team on any transit or shipping issues
  • Identify and immediately resolve customer issues with a sense of urgency
  • Create solutions and provide options for customer’s needs
  • Complete all administrative tasks to ensure 100% customer satisfaction

Carrier Sales

  • Source carrier capacity by locating carriers through our extensive internal and external networks to cover customer’s freight needs
  • Negotiate carrier rates to maximize profitability
  • Manage daily communication with the sales team
  • Maintain carrier files and carrier compliance in the computer system
  • Schedule pickup and delivery appointments
  • Track and Trace shipments
  • Identify and resolve carrier issues on specific loads
  • Work directly with drivers and carriers to ensure on-schedule pickup and deliveries
  • Assist with any administrative and accounting needs
  • Recommend process improvements and implement once approved

Qualifications:

  • 2-year degree or higher preferred
  • 1-2 years of sales, customer service, or related experience
  • Basic computer and typing skills
  • Excellent multitasking and prioritization skills
  • Conflict Management Skills
  • Superior communication skills
  • Ability to work in a team environment, while delivering independent results
  • Strong ability to persuade, motivate and influence others
  • Work with a sense of urgency
  • Willing to Learn
  • Positive Attitude
  • Attention to Detail

BENEFITS:

  • Competitive salary
  • Health, dental, vision, and life insurance offered
  • 401(K) retirement plan with company matching funds
  • Vacation and holiday pay

About KLLM Transport Services

For more than 50 years, KLLM has been transporting perishable commodities for satisfied customers throughout the country. KLLM offers Over-The-Road, Regional, Dedicated, and Intermodal temperature-controlled services throughout the United States and with service into and out of Mexico. Equal Opportunity Employer M/F/V/D. While KLLM promotes a drug-free workplace, we no longer include marijuana in our comprehensive pre-employment drug screening program for any positions not regulated by the Department of Transportation. Impairment in the workplace is strictly prohibited and we will continue to test for all drugs and alcohol in compliance with our Reasonable Suspicion Policy.

Apply Now
  • Location: Bentonville, AR
    50 Mile Hiring Radius
  • Phone: 504-267-1293
  • Experience: None
  • Work Type: Full Time