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KLLM was the first
nationwide, temperature-controlled carrier to
utilize satellite communications fleet-wide. All of our
company and lease trucks are linked to our Jackson,
Mississippi, headquarters through the satellite
communications network. This system allows us to monitor
the location and status of each of the trucks as well as
provides a two-way communication link between drivers
and terminal personnel. The system has allowed us to
enhance our service to the benefit of our customers, our
drivers and the entire KLLM system.
Without satellite communications, trucking companies
depend upon drivers to telephone dispatchers at specified
intervals. The information available is only as good as the
last phone call.
Because most of our customers' shipments are temperature
and/or time sensitive, they require a high level of service
and dependability. From customers' perspectives, the
ability to provide accurate information about the location of
their shipments is invaluable.
Being first in satellite communications is yet another
indication of KLLM's commitment to being a service
leader.
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